Privacy Policy

SMS PRIVACY POLICY

Last updated: December 2025

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At Balance Medical Aethetics, we value your trust (and your phone battery). When you opt into our SMS list, you’re choosing to receive updates about promotions, appointment openings, events, and treatment information from us—delivered straight to your phone.

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Information We Collect

When you join our SMS list, we may collect:

• Your mobile phone number
• Your name (if provided)
• Opt-in consent details
• Message interaction data (opens, clicks, etc.)

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How We Use Your Information

We use your mobile number strictly to:

• Send promotional messages, appointment reminders, and updates
• Deliver exclusive offers and event invitations
• Improve our communication and tailor the content you receive

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We do not share, sell, or rent your mobile number to third parties. Zero shady stuff.

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Message Frequency

Message frequency varies, but we keep it reasonable and never spammy. Standard message and data rates may apply.

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Opting Out

You can opt out anytime by replying STOP.
To get help, reply HELP.
Opting out removes you from all SMS marketing messages from Maintenance Bar.

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Data Protection

We take privacy seriously—your information is stored securely and accessed only by authorized team members.

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EMAIL MARKETING PRIVACY POLICY 

Last updated: December 2025

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Your inbox is sacred—and at Balance Medical Aethetics we treat it that way. When you subscribe to our emails, you’re choosing to get valuable updates about treatments, promotions, education, and events from us.

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Information We Collect

When you sign up for email marketing, we may collect:

• Your name
• Your email address
• Location (if provided)
• Email engagement activity (opens, clicks, etc.)

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How We Use Your Information

We use your information to:

• Send  newsletters, promotions, appointment updates, and event announcements
• Share educational content and treatment information
• Personalize your experience and send content relevant to your interests
• Improve the performance of our emails

We do not sell or rent your information to third parties. Ever.

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Unsubscribing

You can unsubscribe from email marketing at any time by clicking the “Unsubscribe” link at the bottom of any email. It takes effect immediately—no guilt trips.

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Data Security

We use reputable email service providers and industry-standard security measures to protect your data.

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Third-Party Services

We may use third-party tools (like analytics and email distribution platforms) to help deliver emails. These providers are not allowed to use your data for their own purposes.

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Changes to This Policy

We may update this policy periodically. Updates will be reflected on our website and noted with a revised date.